With regard to the screen here the receptionist find it invaluable it prevents a build up of patients at the reception desk, it is fast, user friendly, accurate and reliable.'

Caron Standerwick, Practice Manager, Somerton House Surgery

'The patient touchscreen certainly takes the pressure off the receptionists, who now have more time to address patient queries and phone calls. Most patients are willing and happy to use the system, and it is helpful to add a generic message that all patients can see when they book in, for example about booking flu appointments once the flu season starts.'

Mrs Sue Daniel, Computer Manager, Dr Diana Stevens & Partners

'The introduction of the touch screen at the practice has been a god send. It has taken pressure of the reception desk and is quick and easy to use. Patients were hesitant at first but now they think it is fantastic as if they have an appointment they come straight in and use the touch screen without having to queue.'

Richard Frier, Manager, Old Coulsdon Medical Practice

'We are very happy with the Patient Entry Touch Screen, despite the initial scepticism from some staff and a few patients it has been a great success. We have had a couple of patients who feel they are loosing the personal touch and they still check in using the receptionist. The vast majority of patients seem more than happy to use the system and some of our older patients embraced the change with real enthusiasm. We have used it to advertise our flu clinics and regularly use it to notify patients if a doctor is running behind, all in all you could say we are very pleased and would certainly recommend the system.'

Debbie Harrison, Practice Manager, The Danby Surgery

We have not had much need to call for help with the touch screen as it has proved very reliable but the service for our website and the little green (panic) button is some of the best I have experienced – always helpful, friendly and quick. Keep up the good work!'

Mary Hiscock, Deputy Practice Manager, The Stansted Surgery

'We have been very pleased with the touch screen. Whilst you will always get the hard core of people who do not wish to use it has been a very useful addition and the receptionists have undoubtedly benefited.'

Kevin Bernard, Practice Manager, Botesdale Health Centre

'We've been more than happy with the screen, it's freed up time at the desk so our receptionists can deal with the more complex queries, there are fewer queues meaning that patients are able to check in on time.'

Helen Harrison, Practice Manager, Drs Barsby & Kallarackel

'Wiggly Amps have provided excellent support to us when we have needed it.  The touch screen has been a valuable asset to us as a practice, both for reducing queues and freeing up receptionist time.  It gives patients the choice on whether they really need to go to reception and can make their visit a little bit easier when not feeling their best.'

Toni Clifford, IT Clerk, Coastal Medical Group

'Receptionist feed back is that it takes a lot of pressure off them which is most appreciated, particularly at peak times. System has operated trouble free since installed, and on the very odd occasion we have needed to contact support desk the response has been instantaneous. It is better for patients and doctors as no risk of appointments running late due to patients waiting in queue to check in. Our patients, young and old, have taken to it very well and once used for first time they are then more than happy to re-use on subsequent appointments.'

Mike Smith, Practice Manager, Kingsway Medical Practice